Salon Profit Margin, explained.

Margin problems usually hide in three places. Empty chairs: rent and wages are paid whether the chair earns or not, which is why retention (near-zero acquisition cost) beats advertising on margin. Product: back-bar over-use silently eats several points; separation and per-service tracking claw them back. Pricing: services priced years ago against today's costs are quiet donations. Measure monthly with a live P&L rather than a year-end surprise; the profit margin calculator gives the quick version.

Frequently asked questions